Old/Expired website for the Internet Service Providers' Association

ispa contact address
Tel: 27.11.314.7751
Fax: 086.606.4066
home about ispa member list apply code of conduct inx iWeek regulatory socdev spam

Suplemental INX policies

Basic principles

ISPA is responsible for the administration of the INXes. ISPA also determines policies relating to the INXes and is responsible for any costs associated with the operation of the INX facilities.

The host provides resources essential to the operation of the INX facilities, including power, air-conditioning and secure access to the site. The host also maintains the switches at each INX. JINX is currently hosted by Internet Solutions.

Each participant is responsible for obtaining one or more physical links to the INX facilities, and for all costs associated with those links. Participants are also responsible for supplying a router or routers to connect their line(s) to the INX switch(es).

ISPA members using the INXes cannot hold ISPA or other participants liable for network outages of any kind.

Interconnection policies

It is very important for INX users, and in particular prospective new INX users to note that a connection to an INX is not the same as interconnection with other organisations using that INX. ISPA does not require INX users to interconnect with all other INX users. Each organisation connecting to an INX is free to establish its own policy for interconnection. It is up to each new participant at the INXes to negotiate interconnection agreements with the other participants, preferably before installing a physical connection to an INX.

ISPA members using the INXes are required to publish a clear and unambiguous interconnection policy (see next section). Members must also notify ISPA of any changes to their published interconnection policy. Members not publishing a specific interconnection policy of their own agree to exchange traffic with all other participants on a no-charge basis.

Members must let ISPA know with which other members it has established an interconnection agreement, but does not have to disclose the exact nature of that agreement. ISPA reserves the right to disconnect the lines of any INX participant who fails to reach an interconnection agreement with at least two other INX participants. In cases where disputes arise between members regarding interconnection policy, if both members agree, ISPA will play a mediation role.

Access procedures

Access to the JINX facility will only be provided to registered contact persons. The following information must be provided to the chairman of the INX committee, Rob Hunter contact addresses for JINX access for each person requiring access to JINX:

  • Full name
  • ID number
  • Office telephone
  • Mobile telephone
  • E-mail address

Please note that Internet Solutions has a strict security policy. Failure to supply these details may prevent INX users from accessing the INX facilities.

ISPA members must provide the INX host with at least 48 hours notice prior to the installation of new lines or equipment. This applies to both lines provided by licensed telecommunications providers and to any direct connections to the INX facility. In the case of equipment failure, ISPA members connecting to the INXes may require emergency access to the INX facilities. In these circumstances, 48 hours notice is not required, but the host's network operation centre must still be notified prior to the ISPA member arriving on site.

Step-by-step guide to arranging access to JINX via email:

  1. Email support @ the following message:
    I require access to the JINX vault at Rosebank IDC beta hosting zone.
    Followed by:
    Details are as follows:
    Company: Internet Service Provider's Association (ISPA)
    Name: <Insert your name here>
    Date: <Insert date>
    Time: <Insert time>

    Please confirm that this is in order.
    Optionally, add:
    I will be bringing with me equipment/removing equipment.
    I require an IS technician to assist with patching/cabling.
  2. Take note of automatically generated ticket number. If no confirmation is received, phone +27 11 575 0055 and confirm telephonically.
  3. Arrive at JINX and present both your ID and the ticket number.
    (Please dont forget to take your ID book with you.)
  4. Ask for the key to the JINX vault. The key is kept by security (at the sign-in desk).

Emergency numbers: 086 050 5000 / +27 11 575 0055 / +27 82 234 5333


Cabling: The INX host will provide all ethernet patch cabling for the INX facilities. ISPA members may not supply their own ethernet cabling. ISPA members are, however, responsible for their own power cables.
These rules are subject to the discretion of the INX host.

Rack mounting: All members' equipment hosted at the INXes must be rack-mounted, with the exception of non-rack-mountable equipment provided by a licensed telecommunications operator. ISPA reserves the right to disconnect any equipment which is not rack-mounted.

Hosting of servers: No servers or other non-standard equipment may be hosted at JINX without the explicit permission of the INX committee. Any requests to host third party equipment (e.g. monitoring devices) will be dealt with by the INX committee on a case-by-case basis.

SNMP access: No ISPA member may have access to the community string for the INX switches unless cleared to do so by the INX committee.

Multicasting: Should any ISPA member decide to offer a multicast feed at one of the INXes, this traffic will be exchanged either via some sort of tunnel, or by means of dedicated switch fabric, to be provided by the member providing the content; at their discretion.

Insurance: Members are responsible for the insurance of their own equipment.


iWeek 2009

iWeek 2009 conference and exhibition,
Bryanston, Johannesburg,
2-4 September 2009.

Please contact ISPA for sponsorship and exhibition queries:
iweek (at)

Report Internet child pornography to the Film and Publication Board's hotline or the SAPS. More info here