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Sanctions: Table of Suggested Fines for breaches of the Code of Conduct


The following table of suggested fines is intended as a guideline for the independent adjudicator during adjudication of an ISPA Code of Conduct complaint. It is not intended as a prescribed sanction, nor is it an indication that an adjudicated complaint will result in the sanctions or fines suggested below.

Please note: all income from fines is used for ISPA's Teachers' Training program.


# Clause Minimum fine per offense Maximum fine per offense Notes
1 Freedom of Expression R 0 Unlimited
2 Privacy R 0 Unlimited
3 Confidentiality R 1,000 One year's membership fees
4 Contact Details One month's membership fees Minimum x no. of months in breach
5 Inform Customers One month's membership fees Minimum x no. of months in breach
6 AUP One month's membership fees Minimum x no. of months in breach
7 Fair R 0 One year's membership fees Refund also recommended where applicable
8 Service Levels R 0 Unlimited
9 Advertising R 0 Three months' membership fees
10 T & C displayed One month's membership fees Minimum x no. of months in breach
11 T & C Clauses One month's membership fees Minimum x no. of months in breach
12 Remove Content One month's membership fees Minimum x no. of months in breach
13 Suspend or Terminate One month's membership fees Minimum x no. of months in breach
14 Spam One month's membership fees One year's membership fees
15 Spam complaints One month's membership fees Six months' membership fees
16 Cyber Crime R 0 Three months' membership fees
17 Minors One month's membership fees Six months' membership fees
18 Filtering software One month's membership fees Minimum x no. of months in breach
19 Lawful Conduct R 0 Unlimited
20 Intellectual Property R 0 Three months' membership fees
21 Abide by Code R 0 Unlimited
22 No Monitor but take action R 0 Three months' membership fees
23 knowingly host R 0 One year's membership fees
24 Suspend or Terminate One month's membership fees One year's membership fees
25 Notice & Takedown One month's membership fees Minimum x no. of months in breach
26 Report to ISPA One month's membership fees Three months' membership fees
27 Keep Records R 0 Three months' membership fees
28 Standards R 0 Three months' membership fees
29 Complaints R 0 Three months' membership fees
30 Resolve complaints R 0 One year's membership fees
31 Cooperate with ISPA R 0 One year's membership fees
32 Annual Statement One month's membership fees Three months' membership fees
33 Audit Not applicable Not applicable
34 Investigate Not applicable Not applicable
35 Make changes Not applicable Not applicable

 

iWeek 2009

iWeek 2009 conference and exhibition,
Bryanston, Johannesburg,
2-4 September 2009.

Please contact ISPA for sponsorship and exhibition queries:
iweek (at) ispa.org.za


Report Internet child pornography to the Film and Publication Board's hotline or the SAPS. More info here